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UPDATE: Prosper Third Party Vendor Technical Issues Resolved

by Prosper on 06/20/13

This is a follow up to our June 13th post here.

We are happy to announce that the technical issues reported last week with our third party customer relationship management service have been resolved. Our verification team is back to normal processing speeds and loans are being originated through the platform at record numbers. In fact, the last two days back to back have returned the highest number of originations we have seen this year. Tuesday over $1.715 million in loans were originated, but things didn’t stop there, Wednesday over $1.772 million in loans originated – this is the largest two day set of originations in Prosper’s history. We are very excited at the growth volume that has been coming through Prosper and are looking forward to more record days in the near future.

Thanks for your patience. Check back here for more updates on June’s success soon.

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4 Responses

Nestor | July 6th, 2013 at 8:27 am

I’m still having problems.

ProsperLoans | July 8th, 2013 at 9:15 am

Hi Nestor- Please contact our customer support team with details about your experience. This issue has been resolved. You can reach our support team at 1-866-615-6319 at your earliest convenience.

Bryan | August 11th, 2013 at 9:24 am

I updated the API password and it’s still telling me incorrect login.

ProsperLoans | August 12th, 2013 at 9:19 am

Hi Bryan-
We are sorry to hear that. Our investor customer service team will be in touch soon to help you sort this out. Thanks!

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Notice: Blogs and other materials posted on or linked from this page that use the name "Prosper" generally use that name to refer to Prosper Marketplace, Inc. if published before January 31, 2013 and to refer to Prosper Funding LLC if published on or after February 1, 2013.